Markets Served
Inventory pressure. Retention erosion. Service acquisition costs. Margin compression. Staffing shortages. Across 16,990 franchised rooftops the list barely changes. We help franchise dealerships solve the problems that hit profitability every day.
The challenge
Franchise stores lose service-retention ground year over year. Systematic lifecycle outreach brings customers back to your drive instead of the shop down the road.
DMS, CRM, ad vendors, website, phones — franchise stores juggle a dozen systems that don't talk. Our stack layers on and connects, rather than adding another silo.
Sales, service, F&I, parts, and accessories all need to perform. Retention, finance, and accessory tools lift revenue across all of them from the customers you already have.
The dealer growth builder
Set your volume, pick what you’re trying to grow, and see exactly which Vicimus products your dealership would run — and why each one is in there.
How we help
Each layers onto what you already run — start with one, add more when you're ready.
Pick from a library of campaigns to reach new and existing customers through direct mail, email, SMS, and…
View product →Bridge the gap between handshake and F&I. Empower customers to customize their vehicle and payment while they…
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Targeted outreach, BDC support, and hands-on execution turn dealership data into appointments, sales, and…
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Every vehicle purchase and every service appointment is a chance to sell accessories. Accessory Accelerator…
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Pie — short for Predictive Intelligence Engine — consolidates sales, service, parts, inventory and financial…
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Track, record, report, and improve every customer conversation with a dealership phone system built for…
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Inbound overflow, outbound follow-up, appointment setting, service reminders, retention campaigns, and…
View product →Why franchise dealers choose Vicimus
Most franchise stores can buy every one of these capabilities somewhere — from an enterprise suite, or from a shelf of point vendors. What’s rare is getting all of them from a partner that connects the reporting, knows the retail automotive business, and answers for the result.
Illustrative comparison prepared by Vicimus and current as of 2026. Cox Automotive is a category leader whose retail brands — including Dealer.com, VinSolutions, Xtime, and Dealertrack — are strong in their own right, and marks here reflect our reading of each vendor’s core productized offering rather than what can be assembled through partners, integrations, or third-party add-ons. “Typical vendor mix” describes a stack stitched together from separate point vendors, agencies, website providers, and software companies; no specific vendor is described, and every dealership’s mix differs. The contrast drawn here is about breadth, integration, and single-point accountability, not the quality of any individual tool. Product lineups change — if anything here is out of date, tell us and we’ll correct it.
What good looks like
In their words
“Maria and the team at Vicimus are one of the best and most reliable vendors I have ever worked with. The level of customer service has been first class — better than most vendor relationships I have experienced in over 20 years.”
Julia Shauf“Bumper has got it right — the right message to the right people at the right times.”
Kristi AlguireReady to start?
A 20-minute conversation is enough to see whether we're a fit. No long-term contracts, no tools to rip out.
