About us
Vicimus was founded in Ontario, Canada on one observation: most dealers had the data to retain their customers — they just didn't have the tools to act on it systematically. Every product we've built since works on that principle.
Our mission
Dealers already own the relationships and the data. What they lack is the connective tissue — the tooling to turn that data into systematic retention, sharper advertising, captured leads, and clear reporting across every department.
We make it easy for a small team to run like a large one: modular products that layer onto your existing DMS, CRM, and OEM data, each backed by a dedicated performance manager who owns the outcome.
What we stand for
We cap active clients per team member so every dealer gets real attention — not a ticket number.
Our products layer onto the DMS, CRM, and OEM data you already run on. We close gaps; we don't rip things out.
A dedicated performance manager owns every account and every result, with monthly strategy sessions built in.
We've been in the stores and at the conventions. The tools reflect how a dealership actually works.
The story so far
Vicimus starts with one observation: dealers had the data to retain customers but not the tools to act on it systematically.
The retention and lifecycle engine launches, unifying email, SMS, voicemail, and direct mail on dealer data.
GloveBox websites, Odometer VoIP, Calls on Demand, Pie, Finance, and Accessory Accelerator join the family.
Sixteen-plus years in, Vicimus supports franchise, independent, BHPH, and enterprise dealers across both markets.
The vendor partnership you've been looking for
In a landscape where automotive vendor support is dwindling, we're the exception — we cap active clients per team member so every dealer gets real attention, not a ticket number.
Top-tier service with a personal touch — clients work with the same Vicimus team member to deliver the best results.
Our dedicated performance management team provides unparalleled concierge-style assistance.
A first-class experience from simple, thorough onboarding to monthly performance reviews and on-demand support.
Meticulous, highly personalized support that delivers the results your store is looking for.
Happy clients, happy us
“Maria and the team at Vicimus are one of the best and most reliable vendors I have ever worked with. The level of customer service has been first class — better than most vendor relationships I have experienced in over 20 years.”
Julia Shauf“Bumper has got it right — the right message to the right people at the right times.”
Kristi Alguire“I highly recommend Bumper, a company that specializes in creating highly effective marketing campaigns.”
Jason AginskyReady to start?
Book a 20-minute demo. No long-term contracts, no tools to rip out.
