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Perfectly bilingual, Cosima assists dealers as well in Quebec than elsewhere else in Canada with their retention strategies. Analytical and sensitive, Cosima aims for performance. She has the attention to detail and takes every request very seriously. The success and satisfaction of her customers are her main priorities. Warning: her enthusiasm and dynamism are contagious.
She grew up and studied in France, she arrived in Montreal in 2005 for a university exchange program.
She obtained her Masters in Management and Marketing in 2006, and her DESS in e-commerce from HEC Montreal in 2007.
Her first experience as an Internet Coordinator for a large group of radio stations confirmed her passion for digital marketing and customer relations. She then worked for a large ad network, counting more than 400 websites. Cosima and her team worked with the largest communication agencies in Montreal and Toronto to place and optimize their online advertising campaigns.
In 2011, she joined the automotive world as a Marketing Specialist for a corporation that owns several entities, including an automotive website provider and an automotive ad network. She works behind the scenes with sales, designers and programmers to build sales and marketing tools, as well as new products. During this experience, she developed an in-depth knowledge of the web and automotive world, and developed a detailed study “Car Buyers in Canada”.
Six years later, in 2017, she chose to put herself at the forefront and help dealers in their marketing strategy and joined Vicimus as a Performance Manager.
As Performance Managers, we are at the forefront, in touch with customers, and behind the scenes with the Product Operations and Development team.
We speak daily to several departments to ensure that our products and service is always the best possible for our customers.
A suggestion from a customer is never taken lightly. We will always do our best to evaluate and include our customers ideas to future versions or improvements of our products.