I.T. Services
MANAGED I.T., NETWORKING, SECURITY AND COST-EFFECTIVE VOIP PHONE SYSTEMS.
A modern store is a connected store. Our goal at Vicimus is to help you achieve and maintain that connectivity. Our team can help increase efficiency and tighten your security across all machines. We handle email administration, web content filtering, automated updates, antivirus scanning, firewall configuration, phones system deployments and much more! Our help desk is always on-call to proactively take on issues and fix them in real-time using remote monitoring and management software.
















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Odometer Call Tracking Dashboard
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Managed I.T. Services
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I.T. Hardware & Software
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Infrastructure Design
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CASE STUDY:
Vicimus I.T. gets the results for 13 stores!
Rafih Auto Group of Ontario is a well-loved and resourceful institution within the community. But their analog phones were holding them back. With Odometer, they got a new VoIP phone system that saves them up to 70% on their monthly bills.

PROMPT AND SKILLED I.T. SUPPORT IN THE FOLLOWING AREAS:
PHONES
- FreePBX phone installations, which save significantly on software licensing costs
- Advanced call routing options for when you’re out of the office or busy on another call
- Desktop integration soft phone app for mobile and desktop workstation to enable remote agents and allow work from home or remote location
- Auto-attendant
- Park and transfer
- Do not disturb
- Find me/follow me
- Conferencing
- Voicemail to email
- Management console
- Call routing, call forwarding ring groups & queues.
- Speed dial lists
- Includes outbound call display as work number
- Microsoft partner specializing in office 365 deployments.
- Efficient account changes through our helpdesk ticketing system
- Anti-malware filters, encryption, mobile device management, and more to protect your inboxes and outgoing information
- Multi factor authentication
- 3rd party geo redundant backups
- Automatic patching and updates for effortless maintenance and maximum security
FIREWALLS
- Multi-layered security for all your devices
- Content filtering which helps maintain employee productivity
- VPNs which allow connectivity from anywhere.
MANAGED WI-FI
- Installation of access points
- Management of wi-fi networks and ongoing support
- Firmware and configuration management
- Optimized security
- Captive portals to get customer information for marketing.
SERVER – WORKSTATION MANAGEMENT AND MAINTENANCE
- Network monitoring
- Hardware, software updates
- Operating system updates and security patches
- Antivirus installation and management
- Active directory setup
- Administering user permissions
- Group policy settings
- Disaster recovery
- Software support
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