Follow Ups For Sales And Service | BDC Services from Vicimus Inc.

We provide business development and call centre strategy for your dealership. For the service department, we handle tracking for regular maintenance, first service for new and used cars, winter tires and accessories and follow up on missed appointments. For sales and acquisition, we take care of promotions, lease and finance maturity, used car campaigns, follow up calls, lead generation and more. Additionally, we take care of your clients individually by confirming their appointments, CSI, SSI, warranty expiration, post purchase upgrades and more.

Easy Setup
- Dedicated account manager to walk you and your team through the BDC campaign process
- Proven call scripts generated for success
- In-depth reporting on a daily, weekly or monthly basis, based on your preference
Customized Approach For Your Store
- Call masking available for all outbound calls with an option for our team to receive an inbound call after a call attempt
- Ringless voicemail sent to non-answered customers after call campaign is done
- Track customer appointments, any updated information and when people are planning to purchase
Focused follow-ups
- Follow-up options to confirm all booked appointments
- Service, sales and general communication call options available
- No contracts, no annual commitment. Use our service when and where you need
- Multiple call attempts per customer, as needed

ENGAGE UNSOLD PROSPECTS

Reach out to the pool of unsold prospects to see if they’re at a different stage of their buying journey. Our BDC team can engage them based on seasonal promotions or periodic check-ins.

PRIVATE SALES

An exclusive event isn’t a success without the right follow up communication. Our team can not only reach out and gather prospects to attend but also follow up with them after they’ve been wowed by your in-store staff, making it easier to close a sale.

RETENTION THROUGH REMINDERS

Your customers often need to be reminded about a service that’s due. Our BDC specialists can reach them at the right moment and make sure they book service appointments.

NO CONTRACT, NO COMMITMENT

BDC services are on demand. You can ask for them regularly, for seasonal promos or for exclusive events. There’s no mandatory long-term obligation required.