Who We Are
A Team On A Mission, We Are The Absolute Best At What We Do.
DEDICATED EXPERTS TO MAXIMIZE YOUR RETENTION EFFORTS.
In a landscape where automotive vendor support is dwindling due to industry challenges, Vicimus stands out as the exception. Amid layoffs and downsizing elsewhere, our mantra is centered on offering not just white glove service but also expert advice and recommendations to keep you ahead of the competition. Vicimus prioritizes personalized support, going beyond profit to build strong relationships and ensure customer satisfaction.
Our Monthly Performance Strategy Sessions are a valuable opportunity to collaborate with our platform specialists. We'll ensure your initiatives align with your objectives and address pain points. Learn from experience, explore product utilization opportunities, and optimize mediums for maximum success. Strengthening relationships, troubleshooting concerns, and prioritizing recommendations.
Premium Customer Service:
We deliver top-tier customer service with a personal touch - clients work with the same Vicimus team member to deliver the best results.
Exemplary Concierge Support:
Our dedicated Performance Management team provides unparalleled concierge-style assistance.
First-Class Customer Care:
Enjoy a first-class experience, from our simple and thorough onboarding to your monthly performance reviews and on-demand support.
White Glove Expertise:
Our experts provide meticulous and highly personalized support, delivering the results your store is looking for.
Happy Clients, Happy Us
We Thrive Helping Our Clients Succeed
Bumper has got it right - the right message to the right people at the right times.
Kristi Alguire
Maria and the team at Vicimus are one of the best and most reliable vendors that I have ever worked with. The level of customer service that our organization has received has been first class and better than most vendor relationships I have experienced in over 20 years.
Julia Shauf
I highly recommend Bumper, a company that specializes in creating highly effective marketing campaigns.
Jason Aginsky
Key Product Features How Can We Help You?
Get More Customers
Pick from a library of campaigns to reach new and existing customers through direct mail, email, SMS and ringless voicemail. Run campaigns for promotions across multiple departments.
Learn More I want to…Book More Service Appointments
Choose from existing campaigns or craft a campaign custom to your dealership and customer base, bringing new and existing customers into your service department.
view-product I want to…Better Marketing ROI
Struggling to get great results with your conquest spend? Leverage custom audiences built with your DMS data to better target known and unknown customers.
view-product I want to…Improve My Virtual Showroom
Looking for a website that represents who you are as a unique business? Unleash the potential of your website with a completely customizable solution.
view-product I want to...Sell More F&I Products
Whether you are short on staff, frustrated with the rising costs of the F&I department or just looking for a more elegant solution for your customers, Bumper Finance delivers results.
I want to…Keep Current Customers Happy
Use automated campaigns to capture customer feedback and improve your overall satisfaction rating and CSI scores with our appointment follow-up campaigns.
view-productFeel The Difference
At Vicimus we boast decades of combined experience and we truly comprehend the unique challenges faced in the automotive industry. We are not merely there when you need us, but take a proactive stance – ensuring all your in-store initiatives are digitally echoed. Our commitment is unwavering, aiming to provide exceptional support and empower your dealership’s success through personalized services.
Do More with Vicimus
CREATIVE SERVICES
Our creative team is equipped to deliver quality content and design for all your marketing needs.
I.T. SERVICES
Keep your store connected and profitable with the latest networking gear, security and our in-house support team.
BDC SERVICES
Give your sales and service departments the boost they need with all-round business development and call centre strategy.
ENHANCED MANAGEMENT
When you get Bumper, you get a Marketing Manager. A dedicated marketing expert who can help you and your team plan and execute successful campaigns for each department.
