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Privacy Policy

Thank you for using Vicimus.

Vicimus Inc. (“Vicimus”, “us”, “we”, “our”) believes that online privacy is important and wants you to be familiar with how we collect, use and disclose any personal information that individually identifies you (e.g. your name, address, phone number, e-mail address). By using our Site or any of our Services, you consent to the terms of this Privacy Statement and our Terms of Service. If you do not agree with any terms of this Privacy Statement or our Terms of Service, please do not visit our Site or use our Services or submit any personal information.

Generally, personal information means any information about an identifiable individual. Personal information does not include the name or business contact information of an employee of an organization.

We will only collect, use and disclose your personal information in accordance with this Privacy Statement. This Privacy Statement explains our information practices and describes how we collect, use, process and disclose your personal information when you use our Site and Services. It does not describe the collection, use and disclosure practices of any of our corporate affiliates or third parties.

Services offered by the Site are not directed to individuals under the age of eighteen (18). If you are under eighteen (18), you should not provide any personal information to us.

1. What & Why

What personal information do we collect and how do we use it?

We may collect personal information from you when you voluntarily provide it to us through a number of features available via the Site and Services. We will only use the personal information that we collect for the purposes for which it was collected. These purposes include:

Organization Accounts. We collect, and associate with your account, personal information like your name, email address, phone number, and physical address.

Services.  When Organizations purchase or use our Services, we collect, store, process and transmit certain Customer contact information and we’ll store those contacts on our servers and make such information available for Organizations to use as disclosed here and in an Organization’s own privacy policy or statement. We may also want to use certain contact information in connection with any case studies that we create involving Organizations, but we will only do so after obtaining the additional written approval of such Organizations.

Comments and other content. When you provide comments on our Site or post to our blogs, we may collect, use, process and store your information.

Contact Information. If you contact one of our Services Representatives through our Site, e-mail or by some other means we may ask you for personal information such as your name, address, phone number, or e-mail address so that we can respond to your query.

2. How and why do we gather personal information through automatic means?

Usage. We collect information (personal or otherwise) from and about the devices you use to access the Site. This includes things like IP addresses, the type of browser and device you use, the web page(s) you visited before coming to our Site, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Site. We only collect Location Information with your permission (e.g., such as when you agree to provide it to us after initial access to or downloading our website.)

Operational Data. When you use our Services, we collect, store and process operational data, such as website traffic information and device information. We use this data to help you get maximum use from our Services and improve your user experience and security.

Cookies and other data technologies. We use cookie technology, browser local storage, beacons and other similar devices on the Site to enhance functionality and navigation for our visitors (generally referred to as Data Technologies”). Information tracked through these mechanisms includes, but is not limited to: (i) your IP address; (ii) your email address; (iii) the type of browser and operating system being used; (iv) the pages of the Site a user visits; and (v) other sites a user visited before visiting this Site. If you wish to disable cookies or local storage, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may be unable to access some customized features on the Site.

Internet tags, graphic tags and similar web beacon type functions allow us to count the number of users who have visited a particular web page or to access certain cookies. We may use web beacons on the Site to count users and to recognize users by accessing our cookies. Being able to access our cookies allows us to personalize the Site and improve your experience. We may also include web beacons in HTML-formatted e-mail messages that we send to determine which e-mail messages were opened. Like cookies, web beacons do not collect or contain your personal information. When we refer to Data Technologies, we are including all current and similar future technologies.

3. To whom do we disclose personal information?

We do not sell or otherwise share personal information that we collect, except as described below.

We may disclose personal information to:

Affiliates. Personal Information may be shared with affiliates and their agents and third party service providers, who will use it only for the purposes for which it was collected.

Others working for Vicimus. Vicimus uses certain trusted third parties to help us provide, improve, protect, and promote our Services. These third parties will access your information only to perform tasks on our behalf and in compliance with this Privacy Statement.

Comments and other content. When you provide comments (for example, about your website experience), we may share your information and ratings publicly.

Legal Requirements. We reserve the right to disclose any personal information as needed if such information is requested by law enforcement agencies that possess warrants or if we are requested to do so by law, regulation, court order, or by a government entity. We may also disclose your personal information to third parties if we have reason to believe that disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) cooperate in any legal investigation; (iii) identify, contact, or bring legal action against someone who may be violating our Terms of Service or Acceptable Use Policy; or (iv) to protect the rights, privacy, safety or property of Vicimus and out affiliates, business partners or employees. We may also disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Vicimus or our users; or (d) protect Vicimus’ property rights.

Acquisitions. We reserve the right to transfer any personal information that we have about you if we sell or transfer all or a portion of our business or assets to a third party.

Additional Purposes. Lastly, we may disclose your personal information for any other purpose to which you consent. However, we will not sell your personal information to advertisers or other third-parties.

4. Links

The Site contains links to sites that are independently owned and operated by third parties. These other sites may have their own privacy policies and are not governed by this Privacy Statement. Vicimus is not responsible for the privacy practices or the content of any site(s) owned and operated by any such subsidiaries, affiliates or third parties. Other organizations may collect and treat personal information collected differently, so we encourage you to carefully read and review the privacy policy or statement for each website you visit.

5. How we protect your personal information

The security of your personal information is important to us. We maintain administrative, technical and physical safeguards (appropriate to the sensitivity of such information) designed to protect against unauthorized use, disclosure or access of the personal information we collect via the Site. We have a team dedicated to keeping your personal information secure and testing for vulnerabilities. We also continue to work on features to keep your personal information safe by developing and implementing appropriate security features.

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us. All third parties that obtain personal information from us (e.g. service providers that perform functions on our behalf) are contractually required to protect your confidentiality and personal information in a manner consistent with this Privacy Statement, and/or as required by law.

6. Location

To provide you with the Services, we may store, process and transmit personal information using a third-party cloud storage service. The third-party cloud storage service may store, process and transmit personal information in Canada and the United States, whose data protection laws may differ from the jurisdiction in which you live. Personal information may also be stored locally on the devices that you use to access the Services. As a result, this personal information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the personal information that are equivalent to those that apply in the country in which you live.

7. Access and Correction

You can inquire about, access and review your personal information held by us and make corrections to it. A request for access to personal information must be made in writing to our Privacy Officer. Further, if you created a password-protected account within the Site, you can access that account and update the information you previously provided. Additionally, if you believe that information we maintain about you is inaccurate, subject to applicable law, you may request that we correct or amend the information by contacting our Privacy Officer, as indicated in the “How to Contact Us” section below.

8. Electronic Communications

As part of signing up to receive the Services, you may have consented to receive email from us in connection with Vicimus’ ongoing activities and Services. You may have also opted in to receive newsletters and future promotional communications from us. If you opt-in to receive such communications, we may use the information to: communicate with you regarding our products, Services and promotions; provide you with other information that you request; and/or improve our product and service offerings. You will always have the opportunity to “unsubscribe” from receiving any of our e-mail or other communications at any time. We provide an on-going opportunity to unsubscribe or opt-out of contact by us by accessing our Site or by e-mail to admin@vicimus.com.

If you decide to unsubscribe, we will only contact you (i) for the purposes allowed under applicable law; (ii) to send you notices of changes to our Privacy Statement; or (iii) to receive Service related messages.

9. Retention

We’ll retain personal information you store on our Site for as long as we need it to provide you the Services and to fulfill the purposes for which it was disclosed in accordance with Vicimus’ retention policy. If you delete your account, we’ll also delete this personal information. But please note: (1) the deletion of your personal information will only be completed once we have fulfilled our operational requirements; (2) there will be latency in deleting this personal information from back-up storage; and (2) we may retain this personal information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

10. Changes to this Privacy Statement

We reserve the right to change, update, or replace this Privacy Statement at our sole discretion at any time. Please check back from time to time to ensure that you are aware of any updates or changes in this Privacy Statement. We will indicate at the top of this page the date this Privacy Statement was last revised. Your continued access or use of this Site after any such changes constitutes your acceptance of the Privacy Statement as revised.

We may revise this Privacy Statement from time to time, and will post the most current version on our Site. If a revision meaningfully reduces your rights, we will notify you.

11. How to Contact Us

We welcome your feedback. If you have questions, comments or concerns about our Privacy Statement, or would like to do any of the following:

please contact our Privacy Officer at:

Privacy Officer
355 Adelaide Street West, Suite 200
Toronto, Ontario M5V 1S2
privacy@vicimus.com

You may direct a complaint concerning compliance with the Privacy Statement to our Privacy Officer. The complaint must be in writing. Within a reasonable time of receipt of the complaint, the Privacy Officer will conduct an investigation into the complaint. The format of this investigation will vary depending on the circumstances. The Privacy Officer will inform you, either orally or in writing, of the result of its investigation and any appropriate measures we will take to rectify the source of the complaint if necessarily required.

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